FAQ

What is Dani Gets Dressed?

Dani Gets Dressed is a curated collection of preowned and vintage designer fashion. Every piece is hand-selected by Dani for quality, authenticity, and style.
Are the items authentic?

Yes. All items are guaranteed to be 100% authentic. Each piece is carefully inspected and verified before being listed.
What condition are the items in?

Because these are preowned and vintage pieces, some natural wear may be present. We clearly note the condition in each product description and provide photos that accurately show any details or flaws. Please review item descriptions and images carefully before purchasing.
Do you accept returns?

All sales are final due to the nature of preowned and vintage items.

However, if you receive an item that is significantly not as described or arrives damaged, you may request a return.

  • Contact us within 24 hours of delivery at danigetsdressed@gmail.com or (510) 603-7353.
  • Provide your order number and photos showing the issue.
  • If approved, the return must be initiated within 48 hours of delivery.

Approved returns will be refunded to your original payment method once the item is received and inspected. Shipping fees and customs duties are non-refundable.
When will my order ship?

Orders are processed and shipped within 2–3 business days. You will receive a tracking number by email as soon as your order ships.
How are items shipped?

We ship from Oakland, CA using USPS, UPS or DHL. Shipping costs are calculated at checkout based on the weight of your order and your location.
Do you ship internationally?

Yes, we ship worldwide. International buyers are responsible for any customs duties, taxes, or fees charged by their country. These costs are not included in the purchase price.
What if my package is lost or stolen?

We are not responsible for packages lost or stolen after delivery is confirmed by the carrier. For extra peace of mind, you may request full insurance coverage before placing your order.
How can I contact customer service?

You can reach us at:

We do our best to respond within 1–2 business days.
Do you take special requests or styling consultations?

Yes! Dani offers virtual styling services and can help you find the right pieces for your wardrobe. Reach out via email (danigetsdressed@gmail.com) or Instagram (@dani.gets.dressed) for more information.